Managerial position is one of the toughest jobs on Earth, I suppose. It requires focus in physical, mental, and emotional aspects of the person in order to manage an establishment well. Though managers are usually given attractive compensation package, they might not always succeed in this venture if they lack certain skills and abilities, and having good education from renowned schools might not always be the only way to succeed in a managerial position.
First of all, I must say that good education is a must. Having the knowledge to handle businesses and to handle people is the very top requirement for every manger to have, particularly if you are a restaurant manager. In school, you will be taught about the basic concepts, ideas, and processes to maintain and manage a restaurant. You will have a brief experience in the field whenever you become a trainee. This is one of the advantages of those who have received managerial schooling and training compared to those who have not received formal schooling about the course.
Secondly, a manager should be broad-minded. Broad-mindedness is an essential character because it allows you to see the situation on both sides. It helps you understand any issue well and can help settle grievances and woes in the most equal way. Most managers who are not broad-minded tend to reprimand their workers without any reason at all, which is one of the reasons of their resignation from work.
Thirdly, he or she should be a good source of inspiration and motivation from the employees. Some employees feel uninspired when going to work, especially if their boss is too bossy or too narrow-minded. They don’t feel happy with their work anymore and they don’t feel accomplished with their daily achievements as well. Meanwhile, motivated and happy employees tend to be more productive, so if you want workers, who come to work on time, meet deadlines well, and love their work, then motivate them well.
Fourthly, you should be a jack of all trades. Despite the fact that managerial positions are a higher level position, it does not mean that you just stand there while your staffs are very busy doing everything because 3 of them are absent due to various reasons. You have to work with your subordinates in this case. Meet customers, take orders, and literally serve customers. This scenario does not only show teamwork, but it also shows that you are willing to step down to your subordinates just to achieve goals.
Finally, keep your cool at all times. Whether the buffet has ran out of food, customers calling for refund because of the long waiting time, or just about any issue, it is always very essential to always keep your cool. After all, current problems would not be solved if you face it with a hothead.